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Headquarters: Raleigh, NC / New York, NY / EST Remote

The Team + The Role

Pendo is rebuilding for the AI era, with new products, new buyers, and new ways to deliver value to customers. The Customer Growth and Lifecycle function sits at the center of that shift, helping turn customer engagement into a deliberate, repeatable, compounding growth motion. This team connects product usage, customer behavior, experimentation, and lifecycle programs to help customers get more value from Pendo.

As Director, Customer Growth & Lifecycle, you will own the lifecycle motion from first login to fully embedded power user. You will design the experiments, programs, and data-driven interventions that make engagement intentional rather than accidental, using Pendo’s own platform and analytics to understand what moves adoption, retention, and expansion. You will also lead a team of approximately five Adoption Managers and Pendo’s Center of Excellence / Product Operations function.

This is a role based in-office in Raleigh or New York, or Remote in the East Coast.

What this looks like day-to-day

• Customer lifecycle ownership: Build, iterate, and optimize the full digital customer journey from onboarding through expansion. You will start with functional lifecycle infrastructure and make it more measurable, scalable, and compounding.
• Behavior-to-action strategy: Use Pendo’s own analytics to identify where users find value, where they drop off, and which interventions move the needle. You will scope and prove your own work rather than waiting on an analyst to define the opportunity.
• Scaled Pendo-on-Pendo execution: Act as one of Pendo’s most important internal practitioners of the product. Design and ship cross-channel experiments across in-app guides, email, NPS, segmentation, and other lifecycle channels that show customers what great product engagement looks like.
• Roadmap influence: Bring front-line visibility into customer behavior directly into product conversations. Your insights will help shape feature decisions and improve how Pendo builds for adoption, retention, and expansion.
• Team leadership: Develop and lead a team of approximately five Adoption Managers while also guiding Pendo’s Center of Excellence / Product Operations function. You will set direction, coach the team, and raise the operating ceiling while staying close to the work.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Directors of Customer Growth & Lifecycle don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 7+ years of experience in product growth, lifecycle design, or growth marketing in software.
• Experience running lifecycle or growth programs in a product-led SaaS company where the end user and economic buyer are different people.
• A proven track record of moving product adoption and retention metrics, including clear examples of programs you shipped and the measurable impact they created.
• Experience building and leading a team of growth or lifecycle professionals focused on the customer journey.
• Strong data fluency, including the ability to scope, query, analyze, and prove the impact of your own work without creating an analyst dependency.
• Hands-on experience with experimentation, including forming hypotheses, testing quickly, learning from results, and shipping improvements.
• Power-user experience with Pendo.
• Daily use of AI tools, with a clear point of view on where they accelerate growth, lifecycle, and customer engagement work.

Nice-to-haves

• Experience designing lifecycle programs that connect digital onboarding, product usage, retention, and expansion.
• Experience using customer conversations alongside behavioral data to understand motivation, friction, and value realization.
• Experience influencing product roadmap decisions through customer behavior insights and lifecycle learnings.
• Experience leading a Center of Excellence or Product Operations function.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected base salary for this role is $190,000 - $220,000.

Benefits: United States benefits include highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

To apply: https://weworkremotely.com/remote-jobs/pendo-director-customer-growth-lifecycle

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Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.

With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.

Roadie is looking for a Product Lead to shape the systems that keep our operations moving. You will set the vision for our internal operations product pillar, building intuitive, scalable experiences that improve how teams manage work, investigate issues, take action, and resolve cases. Your work will empower internal teams to operate with greater speed, confidence, and autonomy while directly improving operational performance and the experience Roadie delivers every day.

This is a hands-on player-coach role. You will manage and develop a small team of product professionals while directly leading high-priority initiatives that improve how Roadie’s internal teams operate.

What You’ll Do

• Define the vision, strategy, and roadmap for Roadie’s internal operations products
• Lead the development of tools and workflows that help internal teams identify issues, make informed decisions, and resolve work efficiently
• Translate complex, manual processes into intuitive, scalable product capabilities
• Identify thoughtful opportunities to use AI and automation while maintaining appropriate human oversight and operational safeguards
• Establish clear goals and success metrics focused on efficiency, resolution quality, self-service, and user satisfaction
• Partner with cross-functional teams to understand operational needs, align priorities, and deliver meaningful business outcomes
• Create clear product ownership and strong operating practices across interconnected systems and workflows
• Serve as a hands-on product leader, directly driving critical initiatives while managing and developing a small team
• Hire and onboard additional product talent as the organization grows

What You Bring

• 7+ years of product management experience, ideally building internal tools, operational platforms, or complex workflow products
• Experience as a player-coach, leading product execution while managing and developing product talent
• A track record of transforming complex, manual processes into intuitive, scalable solutions
• Strong systems thinking, analytical skills, and experience defining meaningful success metrics
• Proven ability to lead ambiguous initiatives and align cross-functional stakeholders
• A high bar for internal user experiences and the same product rigor you would bring to customer-facing products
• A practical, AI-forward mindset, including sound judgment about when to automate and when human oversight is essential

Bonus:

• Salesforce, case-management systems, support platforms, workflow automation, or agent tooling
• Logistics, delivery, transportation, marketplace operations, warehouse operations, or last-mile delivery
• User experience and product design
• AI-assisted support, triage automation, decision-support tools, or internal productivity platforms
• Hiring, coaching, or developing product managers or product owners

Why Roadie?

• Competitive compensation packages
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
• Flexible work schedule with unlimited PTO
• Monthly 3-day weekends
• Monthly WFH stipend
• The technology you need to get the job done

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

Senior Product Manager, Experience

The role, in a nutshell:

Chainguard is building the most trusted source for open source software, and the experience our customers and developers have discovering, evaluating, adopting, and managing our products is becoming increasingly critical to that mission.

We’re looking for a Senior Product Manager to own the product strategy and execution for Chainguard’s core user experience across the Console and public Directory. You’ll shape how developers and enterprise customers onboard, discover products, manage subscriptions, and engage with Chainguard across an increasingly connected portfolio.

This is a high-impact role at the intersection of product experience, developer-led growth, and platform strategy. As Chainguard expands into new products and introduces more cross-product capabilities, many of our most important growth initiatives are becoming increasingly UI- and workflow-driven. You’ll define the roadmap that brings those experiences together and makes it easier for users to get value from Chainguard quickly.

What you’ll own:

Product experience strategy & roadmap. Own the vision and roadmap for Chainguard’s Console and public Directory experiences. Identify the highest-impact opportunities to simplify workflows, connect products, and create a cohesive experience as the portfolio grows.

Onboarding & activation. Define how new users discover, evaluate, and get started with Chainguard. Reduce friction across onboarding and time-to-value, and build experiences that help users quickly understand what to do next.

Developer-led & product-led growth. Partner closely with GTM, Growth, Design, and Engineering to build experiences that drive self-service adoption, engagement, and conversion. Develop a deep understanding of the user journey and continuously improve the moments that influence activation, retention, and expansion.

Subscription & account management. Shape the customer experience for managing subscriptions, plans, access, and other cross-product capabilities. Ensure these workflows are intuitive and scalable as Chainguard’s commercial offerings evolve.

Cross-product experience. Create consistency across products so customers experience Chainguard as one platform rather than a collection of individual tools. Partner with PMs across the organization to identify shared workflows and establish patterns that can scale across products.

Cross-functional leadership. Work closely with Engineering, Design, GTM, and other Product leaders to turn customer and business needs into a focused roadmap. Bring clarity to ambiguous problems, drive alignment, and make thoughtful tradeoffs between short-term growth opportunities and long-term platform investments.

What we’re looking for:

• 5+ years of Product Management experience, ideally with developer-facing, SaaS, platform, or enterprise products.
• Experience owning user-facing product experiences from strategy through launch and iteration.
• Demonstrated success improving onboarding, activation, engagement, conversion, or other product-growth metrics.
• Strong product instincts around UX and customer journeys, with the ability to partner deeply with Design.
• Experience building cross-product or platform experiences that serve multiple customer segments or product lines.
• Experience instrumenting and building user telemetry systems and patterns
• Comfortable using data, customer research, and experimentation to identify friction and prioritize improvements.
• Strong cross-functional leadership skills with the ability to align Engineering, Design, GTM, and other stakeholders around a shared roadmap.
• Comfortable operating in ambiguity and translating broad growth objectives into clear product priorities.

Nice to haves

• Experience with developer tools, infrastructure, security, or other highly technical products.
• Experience building product-led growth or developer-led growth motions.
• Familiarity with subscription management, billing, entitlements, or self-service purchasing experiences.
• Experience with B2B products that serve both individual developers and large enterprise customers.
• Background building shared design patterns or platform capabilities across a multi-product portfolio.
• Experience partnering closely with Sales, Marketing, Growth, or Customer Success on adoption and expansion initiatives.

Explore Our Work

Dive into the practical side of what we do at Chainguard. These resources provide a hands-on look at our processes and offer an opportunity for in-depth understanding of our product offerings and the technology behind them.

• Chainguard Academy
• https://www.chainguard.dev

Base Salary Range

$205,000—$231,000 USD

About Us

We live and breathe our company values:

• We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
• We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
• We don’t take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
• We trust each other and assume good intentions — We’re transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child’s first year.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians” with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Global Candidate Privacy Notice.

©2026 Chainguard. All Rights Reserved.

Why Thunderbird?

Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.

We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.

We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.

Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.

A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.

To learn more, visit www.thunderbird.net and www.thunderbolt.io.

The opportunity

Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.

We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model.

This is a hands-on technical management role for a seasoned engineering leader who has helped early-stage products become reliable, production-ready, and enterprise-ready. You will manage and grow a small senior engineering team, stay close to code quality and technical execution, and partner closely with product and technical leadership to turn an open-source, privacy-respecting AI product into something organizations can deploy with confidence.

We are looking for someone who has seen this stage before: a promising early product, a small senior team, real enterprise interest, incomplete process, and the need to move quickly without creating fragile systems or one-off customer work.

What you’ll do

• Lead engineering execution by clarifying priorities, ownership, timelines, risks, dependencies, and quality expectations.
• Manage engineers and contractors, including coaching, feedback, prioritization, performance support, and team development.
• Stay close to the codebase by contributing code, reviewing technical work, evaluating tradeoffs, and helping the team maintain momentum and quality.
• Partner with technical and product leadership to turn product direction, AI strategy, user experience goals, and technical priorities into coordinated engineering plans.
• Establish planning, review, release, and follow-through practices that improve predictability and reduce bottlenecks.
• Maintain high standards for code quality, testing, documentation, reliability, security awareness, maintainability, and release readiness.
• Build strong product and architectural context across AI-enabled workflows, integrations, local-first or customer-controlled architectures, and release requirements.
• Partner across product, design, enterprise-facing teams, and technical leadership to balance speed, user experience, privacy, quality, enterprise readiness, and long-term sustainability.
• Lead hiring, onboarding, and resource planning as the Thunderbolt engineering team grows.
• Help Thunderbolt scale from an incubation-stage product into a reliable, enterprise-ready open-source AI product.

What you bring

• 15+ years of professional software development experience, including significant experience in senior engineering leadership or complex product delivery roles.
• 5+ years of experience managing technical teams, including senior engineers or senior individual contributors.
• A track record of leading a team that shipped polished, top-tier products held to a genuine standard of craft.
• Strong ability to translate ambiguous product and technical direction into clear plans, ownership models, and delivery momentum.
• Technical fluency with AI-enabled products, including the ability to evaluate tradeoffs across areas such as LLM applications, RAG workflows, agents, enterprise search, automation, on-device AI, or AI evaluation.
• Demonstrated experience delivering complex applications across multiple platforms, such as desktop, web, and mobile, using technologies such as Tauri, Electron, React Native, or comparable frameworks.
• Experience with enterprise software, regulated environments, or similarly complex technical products, including security, privacy, compliance readiness, administration, integrations, and customer-controlled deployment models.
• Practical experience with local-first, offline-capable, self-hosted, hybrid, on-premise, air-gapped, or other customer-controlled product architectures, including tradeoffs related to data storage, sync, privacy, reliability, and user experience.
• Experience improving engineering practices related to technical planning, code review, release readiness, testing, documentation, CI/CD, maintainability, or technical debt management.
• Excellent communication skills around technical prioritization, release risk, ownership, quality expectations, and tradeoffs.

Bonus points for

• Experience working in open-source or maintainer-style engineering environments.
• Experience with compliance or security standards such as SOC 2, HIPAA, ISO 27001, or similar frameworks.
• Experience helping take a product from zero to one in a startup or new product initiative.

What success looks like

Success in this role means helping Thunderbolt make the leap from promising R&D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team:

• Define what “production-ready” means for Thunderbolt and consistently meet that bar.
• Create the clarity, ownership, and release confidence the team needs to ship quickly and sustainably.
• Raise the quality of the user-facing product experience while protecting codebase health, maintainability, privacy, and security.
• Build the lightweight structure needed for a senior team to do its best work without slowing down experimentation.
• Help build Thunderbolt for global scale, enterprise adoption, and real-world impact!

Work environment

This is afull-time, fully remote position. You’ll work with our passionate staff, open-source community members and partners from all over the globe. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.

Compensation & benefits

We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

• Canada: $190,000 - $220,000 CAD

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.

Work & career

• Fully remote work & schedule flexibility
• Company-provided laptop
• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Access to Courseralearning platform
• Industry conferences
• Company all-hands and team gatherings

Rest & play

• 24 days PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• 9 wellbeing days
• Public holidays
• Other paid leave
• Quarterly wellbeing stipend for personal / family activities

Health & family

• RRSPcontributions
• Health, dental, & vision insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Paid parental leave
• Paid sick days

Work eligibility

Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.

How to apply

Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.

Our commitment to diversity, equity, and inclusion

MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.

#LI-REMOTE

Why Thunderbird?

Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.

We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.

We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.

Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.

A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.

To learn more, visit www.thunderbird.net and www.thunderbolt.io.

The opportunity

Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.

We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model.

This is a hands-on technical management role for a seasoned engineering leader who has helped early-stage products become reliable, production-ready, and enterprise-ready. You will manage and grow a small senior engineering team, stay close to code quality and technical execution, and partner closely with product and technical leadership to turn an open-source, privacy-respecting AI product into something organizations can deploy with confidence.

We are looking for someone who has seen this stage before: a promising early product, a small senior team, real enterprise interest, incomplete process, and the need to move quickly without creating fragile systems or one-off customer work.

What you’ll do

• Lead engineering execution by clarifying priorities, ownership, timelines, risks, dependencies, and quality expectations.
• Manage engineers and contractors, including coaching, feedback, prioritization, performance support, and team development.
• Stay close to the codebase by contributing code, reviewing technical work, evaluating tradeoffs, and helping the team maintain momentum and quality.
• Partner with technical and product leadership to turn product direction, AI strategy, user experience goals, and technical priorities into coordinated engineering plans.
• Establish planning, review, release, and follow-through practices that improve predictability and reduce bottlenecks.
• Maintain high standards for code quality, testing, documentation, reliability, security awareness, maintainability, and release readiness.
• Build strong product and architectural context across AI-enabled workflows, integrations, local-first or customer-controlled architectures, and release requirements.
• Partner across product, design, enterprise-facing teams, and technical leadership to balance speed, user experience, privacy, quality, enterprise readiness, and long-term sustainability.
• Lead hiring, onboarding, and resource planning as the Thunderbolt engineering team grows.
• Help Thunderbolt scale from an incubation-stage product into a reliable, enterprise-ready open-source AI product.

What you bring

• 15+ years of professional software development experience, including significant experience in senior engineering leadership or complex product delivery roles.
• 5+ years of experience managing technical teams, including senior engineers or senior individual contributors.
• A track record of leading a team that shipped polished, top-tier products held to a genuine standard of craft.
• Strong ability to translate ambiguous product and technical direction into clear plans, ownership models, and delivery momentum.
• Technical fluency with AI-enabled products, including the ability to evaluate tradeoffs across areas such as LLM applications, RAG workflows, agents, enterprise search, automation, on-device AI, or AI evaluation.
• Demonstrated experience delivering complex applications across multiple platforms, such as desktop, web, and mobile, using technologies such as Tauri, Electron, React Native, or comparable frameworks.
• Experience with enterprise software, regulated environments, or similarly complex technical products, including security, privacy, compliance readiness, administration, integrations, and customer-controlled deployment models.
• Practical experience with local-first, offline-capable, self-hosted, hybrid, on-premise, air-gapped, or other customer-controlled product architectures, including tradeoffs related to data storage, sync, privacy, reliability, and user experience.
• Experience improving engineering practices related to technical planning, code review, release readiness, testing, documentation, CI/CD, maintainability, or technical debt management.
• Excellent communication skills around technical prioritization, release risk, ownership, quality expectations, and tradeoffs.

Bonus points for

• Experience working in open-source or maintainer-style engineering environments.
• Experience with compliance or security standards such as SOC 2, HIPAA, ISO 27001, or similar frameworks.
• Experience helping take a product from zero to one in a startup or new product initiative.

What success looks like

Success in this role means helping Thunderbolt make the leap from promising R&D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team:

• Define what “production-ready” means for Thunderbolt and consistently meet that bar.
• Create the clarity, ownership, and release confidence the team needs to ship quickly and sustainably.
• Raise the quality of the user-facing product experience while protecting codebase health, maintainability, privacy, and security.
• Build the lightweight structure needed for a senior team to do its best work without slowing down experimentation.
• Help build Thunderbolt for global scale, enterprise adoption, and real-world impact!

Work environment

This is afull-time, fully remote position. You’ll work with our passionate staff, open-source community members and partners from all over the globe. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.

Compensation & benefits

We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

• US: $215,000 - $240,000 USD

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.

Work & career

• Fully remote work & schedule flexibility
• Company-provided laptop
• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Access to Courseralearning platform
• Industry conferences
• Company all-hands and team gatherings

Rest & play

• 24 days PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• 9 wellbeing days
• Public holidays
• Other paid leave
• Quarterly wellbeing stipend for personal / family activities

Health & family

• 401(k)contributions
• Health, dental, & vision insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Paid parental leave
• Paid sick days

Work eligibility

Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.

How to apply

Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.

Our commitment to diversity, equity, and inclusion

MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.

#LI-REMOTE

Why Thunderbird?

Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.

We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.

We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.

Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.

A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.

To learn more, visit www.thunderbird.net and www.thunderbolt.io.

The opportunity

Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.

We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model.

This is a hands-on technical management role for a seasoned engineering leader who has helped early-stage products become reliable, production-ready, and enterprise-ready. You will manage and grow a small senior engineering team, stay close to code quality and technical execution, and partner closely with product and technical leadership to turn an open-source, privacy-respecting AI product into something organizations can deploy with confidence.

We are looking for someone who has seen this stage before: a promising early product, a small senior team, real enterprise interest, incomplete process, and the need to move quickly without creating fragile systems or one-off customer work.

What you’ll do

• Lead engineering execution by clarifying priorities, ownership, timelines, risks, dependencies, and quality expectations.
• Manage engineers and contractors, including coaching, feedback, prioritization, performance support, and team development.
• Stay close to the codebase by contributing code, reviewing technical work, evaluating tradeoffs, and helping the team maintain momentum and quality.
• Partner with technical and product leadership to turn product direction, AI strategy, user experience goals, and technical priorities into coordinated engineering plans.
• Establish planning, review, release, and follow-through practices that improve predictability and reduce bottlenecks.
• Maintain high standards for code quality, testing, documentation, reliability, security awareness, maintainability, and release readiness.
• Build strong product and architectural context across AI-enabled workflows, integrations, local-first or customer-controlled architectures, and release requirements.
• Partner across product, design, enterprise-facing teams, and technical leadership to balance speed, user experience, privacy, quality, enterprise readiness, and long-term sustainability.
• Lead hiring, onboarding, and resource planning as the Thunderbolt engineering team grows.
• Help Thunderbolt scale from an incubation-stage product into a reliable, enterprise-ready open-source AI product.

What you bring

• 15+ years of professional software development experience, including significant experience in senior engineering leadership or complex product delivery roles.
• 5+ years of experience managing technical teams, including senior engineers or senior individual contributors.
• A track record of leading a team that shipped polished, top-tier products held to a genuine standard of craft.
• Strong ability to translate ambiguous product and technical direction into clear plans, ownership models, and delivery momentum.
• Technical fluency with AI-enabled products, including the ability to evaluate tradeoffs across areas such as LLM applications, RAG workflows, agents, enterprise search, automation, on-device AI, or AI evaluation.
• Demonstrated experience delivering complex applications across multiple platforms, such as desktop, web, and mobile, using technologies such as Tauri, Electron, React Native, or comparable frameworks.
• Experience with enterprise software, regulated environments, or similarly complex technical products, including security, privacy, compliance readiness, administration, integrations, and customer-controlled deployment models.
• Practical experience with local-first, offline-capable, self-hosted, hybrid, on-premise, air-gapped, or other customer-controlled product architectures, including tradeoffs related to data storage, sync, privacy, reliability, and user experience.
• Experience improving engineering practices related to technical planning, code review, release readiness, testing, documentation, CI/CD, maintainability, or technical debt management.
• Excellent communication skills around technical prioritization, release risk, ownership, quality expectations, and tradeoffs.

Bonus points for

• Experience working in open-source or maintainer-style engineering environments.
• Experience with compliance or security standards such as SOC 2, HIPAA, ISO 27001, or similar frameworks.
• Experience helping take a product from zero to one in a startup or new product initiative.

What success looks like

Success in this role means helping Thunderbolt make the leap from promising R&D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team:

• Define what “production-ready” means for Thunderbolt and consistently meet that bar.
• Create the clarity, ownership, and release confidence the team needs to ship quickly and sustainably.
• Raise the quality of the user-facing product experience while protecting codebase health, maintainability, privacy, and security.
• Build the lightweight structure needed for a senior team to do its best work without slowing down experimentation.
• Help build Thunderbolt for global scale, enterprise adoption, and real-world impact!

Work environment

This is afull-time, fully remote position. You’ll work with our passionate staff, open-source community members and partners from all over the globe. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.

Compensation & benefits

We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

• Canada: $190,000 - $220,000 CAD

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.

Work & career

• Fully remote work & schedule flexibility
• Company-provided laptop
• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Access to Courseralearning platform
• Industry conferences
• Company all-hands and team gatherings

Rest & play

• 24 days PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• 9 wellbeing days
• Public holidays
• Other paid leave
• Quarterly wellbeing stipend for personal / family activities

Health & family

• RRSPcontributions
• Health, dental, & vision insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Paid parental leave
• Paid sick days

Work eligibility

Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.

How to apply

Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.

Our commitment to diversity, equity, and inclusion

MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.

#LI-REMOTE

Why Thunderbird?

Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.

We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.

We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.

Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.

A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.

To learn more, visit www.thunderbird.net and www.thunderbolt.io.

The opportunity

Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.

We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model.

This is a hands-on technical management role for a seasoned engineering leader who has helped early-stage products become reliable, production-ready, and enterprise-ready. You will manage and grow a small senior engineering team, stay close to code quality and technical execution, and partner closely with product and technical leadership to turn an open-source, privacy-respecting AI product into something organizations can deploy with confidence.

We are looking for someone who has seen this stage before: a promising early product, a small senior team, real enterprise interest, incomplete process, and the need to move quickly without creating fragile systems or one-off customer work.

What you’ll do

• Lead engineering execution by clarifying priorities, ownership, timelines, risks, dependencies, and quality expectations.
• Manage engineers and contractors, including coaching, feedback, prioritization, performance support, and team development.
• Stay close to the codebase by contributing code, reviewing technical work, evaluating tradeoffs, and helping the team maintain momentum and quality.
• Partner with technical and product leadership to turn product direction, AI strategy, user experience goals, and technical priorities into coordinated engineering plans.
• Establish planning, review, release, and follow-through practices that improve predictability and reduce bottlenecks.
• Maintain high standards for code quality, testing, documentation, reliability, security awareness, maintainability, and release readiness.
• Build strong product and architectural context across AI-enabled workflows, integrations, local-first or customer-controlled architectures, and release requirements.
• Partner across product, design, enterprise-facing teams, and technical leadership to balance speed, user experience, privacy, quality, enterprise readiness, and long-term sustainability.
• Lead hiring, onboarding, and resource planning as the Thunderbolt engineering team grows.
• Help Thunderbolt scale from an incubation-stage product into a reliable, enterprise-ready open-source AI product.

What you bring

• 15+ years of professional software development experience, including significant experience in senior engineering leadership or complex product delivery roles.
• 5+ years of experience managing technical teams, including senior engineers or senior individual contributors.
• A track record of leading a team that shipped polished, top-tier products held to a genuine standard of craft.
• Strong ability to translate ambiguous product and technical direction into clear plans, ownership models, and delivery momentum.
• Technical fluency with AI-enabled products, including the ability to evaluate tradeoffs across areas such as LLM applications, RAG workflows, agents, enterprise search, automation, on-device AI, or AI evaluation.
• Demonstrated experience delivering complex applications across multiple platforms, such as desktop, web, and mobile, using technologies such as Tauri, Electron, React Native, or comparable frameworks.
• Experience with enterprise software, regulated environments, or similarly complex technical products, including security, privacy, compliance readiness, administration, integrations, and customer-controlled deployment models.
• Practical experience with local-first, offline-capable, self-hosted, hybrid, on-premise, air-gapped, or other customer-controlled product architectures, including tradeoffs related to data storage, sync, privacy, reliability, and user experience.
• Experience improving engineering practices related to technical planning, code review, release readiness, testing, documentation, CI/CD, maintainability, or technical debt management.
• Excellent communication skills around technical prioritization, release risk, ownership, quality expectations, and tradeoffs.

Bonus points for

• Experience working in open-source or maintainer-style engineering environments.
• Experience with compliance or security standards such as SOC 2, HIPAA, ISO 27001, or similar frameworks.
• Experience helping take a product from zero to one in a startup or new product initiative.

What success looks like

Success in this role means helping Thunderbolt make the leap from promising R&D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team:

• Define what “production-ready” means for Thunderbolt and consistently meet that bar.
• Create the clarity, ownership, and release confidence the team needs to ship quickly and sustainably.
• Raise the quality of the user-facing product experience while protecting codebase health, maintainability, privacy, and security.
• Build the lightweight structure needed for a senior team to do its best work without slowing down experimentation.
• Help build Thunderbolt for global scale, enterprise adoption, and real-world impact!

Work environment

This is afull-time, fully remote position. You’ll work with our passionate staff, open-source community members and partners from all over the globe. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.

Compensation & benefits

We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

• US: $215,000 - $240,000 USD

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.

Work & career

• Fully remote work & schedule flexibility
• Company-provided laptop
• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Access to Courseralearning platform
• Industry conferences
• Company all-hands and team gatherings

Rest & play

• 24 days PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• 9 wellbeing days
• Public holidays
• Other paid leave
• Quarterly wellbeing stipend for personal / family activities

Health & family

• 401(k)contributions
• Health, dental, & vision insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Paid parental leave
• Paid sick days

Work eligibility

Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.

How to apply

Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.

Our commitment to diversity, equity, and inclusion

MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.

#LI-REMOTE

Job Description

WHAT YOU WILL BE WORKING ON​

What you will focus on

• Responsible for supporting the design and optimization of revenue strategies and helping adjust the balance between engaging player experiences and effective monetization models.
• By proposing improvements to the product strategy based on player behavior and data analysis, A/B testing, and market research and through coordinated efforts with production and monetization teams (design, developer, marketing, live ops, data analysis, and economy design).

What it means on a daily basis​

Performances analysis

• Identify the features, game modes, and player behaviors that need to be analyzed, and prioritize the areas with the highest impact.
• Work with the DA team to conduct structured data analysis, from problem definition to recommendations.
• Build and maintain shared performance dashboards and prepare monthly reports/product reviews to track KPIs and game performance against revenue and profitability targets.

Engagement Metrics and Monetization

• Run A/B tests on events, offers, and shop configurations to improve engagement and monetization performance across player segments.
• Document testing history, results, and key learnings; propose new features and improvements to increase monetization.
• Review the GDD and support forecasting, post-launch performance tracking, and optimization recommendations, including initiatives to increase new and returning users.

Product Vision and Strategy

• Use performance analysis to support the GM in defining the product vision, direction, and key focus areas for the coming year(s).
• Help define the strategy and quarterly objectives needed to bring the vision to life, including the scope of each update.
• Share product and monetization insights with the team to improve alignment, ownership, and commitment to the product’s evolution.

Recruitment Journey

Only candidates whose qualifications align with the role will be contacted. We sincerely appreciate your understanding.

• (1) Screening call with HR (30 mins)
• (2) Test
• (3) Interview(s)
• (4) Offer

Where this role can take you

This role offers versatile growth opportunities, allowing you to advance vertically into Senior Product Manager, Producer, Senior Producer

Qualifications

WHAT YOU NEED TO SUCCEED​

• Experience in Product Management, Live Operation, Analytics, Monetization, or Consulting in product-oriented roles; gaming experience.
• Good knowledge of top-grossing games and free-to-play (F2P) mechanics, with experience on at least 2 different titles, including one Live Game operated as a service.
• Solid analytical and data modeling skills, with solid proficiency in Excel, PowerPoint, and basic knowledge of SQL, Python, or R.
• A Bachelor’s degree in a related field; a Master’s degree and game design or game creation experience.

WHO YOU ARE

• Detail-oriented, well-organized, and capable of performing effectively in a changing work setting.
• Experienced at analyzing large datasets and turning them into actionable insights.
• Someone who works well with others and has effective leadership and communication skills.
• Motivated by video games and able to combine creative thinking with data-driven decision-making.

Additional Information

Work Location and Hours:

• Work location: 3rd & 4th floor, Lilama 10 Tower, 56 To Huu, Dai Mo, Hanoi.
• Work hours: 08:30 AM - 06:00 PM, Monday - Friday.

Benefits

• A hybrid working model.
• A diverse workplace environment, with over 18 nationalities, where hundreds of world-renowned game titles were born.
• A range of well-being events and policies to support employees physically, mentally, and emotionally.
• An open-space office, a cafeteria, a terrace, and a Gaming Area.
• Various training packages, including internal training, sponsorship training, and e-learning (iLearn, Udemy,…).
• Opportunities to collaborate and train with Gameloft worldwide experts and develop yourselves.
• An attractive monthly salary alongside Tet and other performance bonuses.
• Minimum 12 days of paid annual leave, plus 5 days of paid sick leave, Christmas leave, Birthday leave,…
• 100% coverage of mandatory insurance and extra healthcare insurance.
• A monthly allowance to support lunch meals and working-from-home electricity and Internet bills.
• Other benefits from one of the best employers in Vietnam.

Life at Gameloft

• A collaborative workplace environment, with over 5+ nationalities, where hundreds of world-renowned game titles were born.
• An open-space office, a canteen, a ping-pong table, and a foosball table.
• A gaming room equipped with multiple devices (PS, Xbox, Nintendo Switch, arcade machine,…).
• A capable and encouraging team of professionals focused on creating compelling video games.
• A global company where you can meet great people around the world.
• A fun place to work in the heart of the city.

How to proceed

Ready to level up your career? Apply now and help us create the next great game!

Please note:

To ensure a fair and compliant recruitment process under the General Data Protection Regulation (GDPR), please submit your application through the official job posting, via Gameloft website, Gameloft or Gameloft Vietnam LinkedIn pages, or SmartRecruiters. Applications sent via email or LinkedIn messages will not be considered.

Due to the high volume of applications, only candidates whose profiles most closely match the role needs will be contacted by our recruiters. We sincerely appreciate your understanding and interest.

What’s more?

• Want to know more? Visit our websites:
• Hanoi Studio website
• LinkedIn page
• Facebook page

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.

With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.

Roadie is looking for a Product Lead to shape the systems that keep our operations moving. You will set the vision for our internal operations product pillar, building intuitive, scalable experiences that improve how teams manage work, investigate issues, take action, and resolve cases. Your work will empower internal teams to operate with greater speed, confidence, and autonomy while directly improving operational performance and the experience Roadie delivers every day.

This is a hands-on player-coach role. You will manage and develop a small team of product professionals while directly leading high-priority initiatives that improve how Roadie’s internal teams operate.

What You’ll Do

• Define the vision, strategy, and roadmap for Roadie’s internal operations products
• Lead the development of tools and workflows that help internal teams identify issues, make informed decisions, and resolve work efficiently
• Translate complex, manual processes into intuitive, scalable product capabilities
• Identify thoughtful opportunities to use AI and automation while maintaining appropriate human oversight and operational safeguards
• Establish clear goals and success metrics focused on efficiency, resolution quality, self-service, and user satisfaction
• Partner with cross-functional teams to understand operational needs, align priorities, and deliver meaningful business outcomes
• Create clear product ownership and strong operating practices across interconnected systems and workflows
• Serve as a hands-on product leader, directly driving critical initiatives while managing and developing a small team
• Hire and onboard additional product talent as the organization grows

What You Bring

• 7+ years of product management experience, ideally building internal tools, operational platforms, or complex workflow products
• Experience as a player-coach, leading product execution while managing and developing product talent
• A track record of transforming complex, manual processes into intuitive, scalable solutions
• Strong systems thinking, analytical skills, and experience defining meaningful success metrics
• Proven ability to lead ambiguous initiatives and align cross-functional stakeholders
• A high bar for internal user experiences and the same product rigor you would bring to customer-facing products
• A practical, AI-forward mindset, including sound judgment about when to automate and when human oversight is essential

Bonus:

• Salesforce, case-management systems, support platforms, workflow automation, or agent tooling
• Logistics, delivery, transportation, marketplace operations, warehouse operations, or last-mile delivery
• User experience and product design
• AI-assisted support, triage automation, decision-support tools, or internal productivity platforms
• Hiring, coaching, or developing product managers or product owners

Why Roadie?

• Competitive compensation packages
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
• Flexible work schedule with unlimited PTO
• Monthly 3-day weekends
• Monthly WFH stipend
• The technology you need to get the job done

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

Senior Product Manager, Experience

The role, in a nutshell:

Chainguard is building the most trusted source for open source software, and the experience our customers and developers have discovering, evaluating, adopting, and managing our products is becoming increasingly critical to that mission.

We’re looking for a Senior Product Manager to own the product strategy and execution for Chainguard’s core user experience across the Console and public Directory. You’ll shape how developers and enterprise customers onboard, discover products, manage subscriptions, and engage with Chainguard across an increasingly connected portfolio.

This is a high-impact role at the intersection of product experience, developer-led growth, and platform strategy. As Chainguard expands into new products and introduces more cross-product capabilities, many of our most important growth initiatives are becoming increasingly UI- and workflow-driven. You’ll define the roadmap that brings those experiences together and makes it easier for users to get value from Chainguard quickly.

What you’ll own:

Product experience strategy & roadmap. Own the vision and roadmap for Chainguard’s Console and public Directory experiences. Identify the highest-impact opportunities to simplify workflows, connect products, and create a cohesive experience as the portfolio grows.

Onboarding & activation. Define how new users discover, evaluate, and get started with Chainguard. Reduce friction across onboarding and time-to-value, and build experiences that help users quickly understand what to do next.

Developer-led & product-led growth. Partner closely with GTM, Growth, Design, and Engineering to build experiences that drive self-service adoption, engagement, and conversion. Develop a deep understanding of the user journey and continuously improve the moments that influence activation, retention, and expansion.

Subscription & account management. Shape the customer experience for managing subscriptions, plans, access, and other cross-product capabilities. Ensure these workflows are intuitive and scalable as Chainguard’s commercial offerings evolve.

Cross-product experience. Create consistency across products so customers experience Chainguard as one platform rather than a collection of individual tools. Partner with PMs across the organization to identify shared workflows and establish patterns that can scale across products.

Cross-functional leadership. Work closely with Engineering, Design, GTM, and other Product leaders to turn customer and business needs into a focused roadmap. Bring clarity to ambiguous problems, drive alignment, and make thoughtful tradeoffs between short-term growth opportunities and long-term platform investments.

What we’re looking for:

• 5+ years of Product Management experience, ideally with developer-facing, SaaS, platform, or enterprise products.
• Experience owning user-facing product experiences from strategy through launch and iteration.
• Demonstrated success improving onboarding, activation, engagement, conversion, or other product-growth metrics.
• Strong product instincts around UX and customer journeys, with the ability to partner deeply with Design.
• Experience building cross-product or platform experiences that serve multiple customer segments or product lines.
• Experience instrumenting and building user telemetry systems and patterns
• Comfortable using data, customer research, and experimentation to identify friction and prioritize improvements.
• Strong cross-functional leadership skills with the ability to align Engineering, Design, GTM, and other stakeholders around a shared roadmap.
• Comfortable operating in ambiguity and translating broad growth objectives into clear product priorities.

Nice to haves

• Experience with developer tools, infrastructure, security, or other highly technical products.
• Experience building product-led growth or developer-led growth motions.
• Familiarity with subscription management, billing, entitlements, or self-service purchasing experiences.
• Experience with B2B products that serve both individual developers and large enterprise customers.
• Background building shared design patterns or platform capabilities across a multi-product portfolio.
• Experience partnering closely with Sales, Marketing, Growth, or Customer Success on adoption and expansion initiatives.

Explore Our Work

Dive into the practical side of what we do at Chainguard. These resources provide a hands-on look at our processes and offer an opportunity for in-depth understanding of our product offerings and the technology behind them.

• Chainguard Academy
• https://www.chainguard.dev

Base Salary Range

$205,000—$231,000 USD

About Us

We live and breathe our company values:

• We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
• We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
• We don’t take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
• We trust each other and assume good intentions — We’re transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child’s first year.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians” with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Global Candidate Privacy Notice.

©2026 Chainguard. All Rights Reserved.

Why Thunderbird?

Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.

We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.

We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.

Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.

A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.

To learn more, visit www.thunderbird.net and www.thunderbolt.io.

The opportunity

Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.

We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model.

This is a hands-on technical management role for a seasoned engineering leader who has helped early-stage products become reliable, production-ready, and enterprise-ready. You will manage and grow a small senior engineering team, stay close to code quality and technical execution, and partner closely with product and technical leadership to turn an open-source, privacy-respecting AI product into something organizations can deploy with confidence.

We are looking for someone who has seen this stage before: a promising early product, a small senior team, real enterprise interest, incomplete process, and the need to move quickly without creating fragile systems or one-off customer work.

What you’ll do

• Lead engineering execution by clarifying priorities, ownership, timelines, risks, dependencies, and quality expectations.
• Manage engineers and contractors, including coaching, feedback, prioritization, performance support, and team development.
• Stay close to the codebase by contributing code, reviewing technical work, evaluating tradeoffs, and helping the team maintain momentum and quality.
• Partner with technical and product leadership to turn product direction, AI strategy, user experience goals, and technical priorities into coordinated engineering plans.
• Establish planning, review, release, and follow-through practices that improve predictability and reduce bottlenecks.
• Maintain high standards for code quality, testing, documentation, reliability, security awareness, maintainability, and release readiness.
• Build strong product and architectural context across AI-enabled workflows, integrations, local-first or customer-controlled architectures, and release requirements.
• Partner across product, design, enterprise-facing teams, and technical leadership to balance speed, user experience, privacy, quality, enterprise readiness, and long-term sustainability.
• Lead hiring, onboarding, and resource planning as the Thunderbolt engineering team grows.
• Help Thunderbolt scale from an incubation-stage product into a reliable, enterprise-ready open-source AI product.

What you bring

• 15+ years of professional software development experience, including significant experience in senior engineering leadership or complex product delivery roles.
• 5+ years of experience managing technical teams, including senior engineers or senior individual contributors.
• A track record of leading a team that shipped polished, top-tier products held to a genuine standard of craft.
• Strong ability to translate ambiguous product and technical direction into clear plans, ownership models, and delivery momentum.
• Technical fluency with AI-enabled products, including the ability to evaluate tradeoffs across areas such as LLM applications, RAG workflows, agents, enterprise search, automation, on-device AI, or AI evaluation.
• Demonstrated experience delivering complex applications across multiple platforms, such as desktop, web, and mobile, using technologies such as Tauri, Electron, React Native, or comparable frameworks.
• Experience with enterprise software, regulated environments, or similarly complex technical products, including security, privacy, compliance readiness, administration, integrations, and customer-controlled deployment models.
• Practical experience with local-first, offline-capable, self-hosted, hybrid, on-premise, air-gapped, or other customer-controlled product architectures, including tradeoffs related to data storage, sync, privacy, reliability, and user experience.
• Experience improving engineering practices related to technical planning, code review, release readiness, testing, documentation, CI/CD, maintainability, or technical debt management.
• Excellent communication skills around technical prioritization, release risk, ownership, quality expectations, and tradeoffs.

Bonus points for

• Experience working in open-source or maintainer-style engineering environments.
• Experience with compliance or security standards such as SOC 2, HIPAA, ISO 27001, or similar frameworks.
• Experience helping take a product from zero to one in a startup or new product initiative.

What success looks like

Success in this role means helping Thunderbolt make the leap from promising R&D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team:

• Define what “production-ready” means for Thunderbolt and consistently meet that bar.
• Create the clarity, ownership, and release confidence the team needs to ship quickly and sustainably.
• Raise the quality of the user-facing product experience while protecting codebase health, maintainability, privacy, and security.
• Build the lightweight structure needed for a senior team to do its best work without slowing down experimentation.
• Help build Thunderbolt for global scale, enterprise adoption, and real-world impact!

Work environment

This is afull-time, fully remote position. You’ll work with our passionate staff, open-source community members and partners from all over the globe. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.

Compensation & benefits

We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

• Canada: $190,000 - $220,000 CAD

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.

Work & career

• Fully remote work & schedule flexibility
• Company-provided laptop
• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Access to Courseralearning platform
• Industry conferences
• Company all-hands and team gatherings

Rest & play

• 24 days PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• 9 wellbeing days
• Public holidays
• Other paid leave
• Quarterly wellbeing stipend for personal / family activities

Health & family

• RRSPcontributions
• Health, dental, & vision insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Paid parental leave
• Paid sick days

Work eligibility

Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.

How to apply

Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.

Our commitment to diversity, equity, and inclusion

MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.

#LI-REMOTE

Why Thunderbird?

Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.

We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.

We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.

Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.

A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.

To learn more, visit www.thunderbird.net and www.thunderbolt.io.

The opportunity

Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.

We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model.

This is a hands-on technical management role for a seasoned engineering leader who has helped early-stage products become reliable, production-ready, and enterprise-ready. You will manage and grow a small senior engineering team, stay close to code quality and technical execution, and partner closely with product and technical leadership to turn an open-source, privacy-respecting AI product into something organizations can deploy with confidence.

We are looking for someone who has seen this stage before: a promising early product, a small senior team, real enterprise interest, incomplete process, and the need to move quickly without creating fragile systems or one-off customer work.

What you’ll do

• Lead engineering execution by clarifying priorities, ownership, timelines, risks, dependencies, and quality expectations.
• Manage engineers and contractors, including coaching, feedback, prioritization, performance support, and team development.
• Stay close to the codebase by contributing code, reviewing technical work, evaluating tradeoffs, and helping the team maintain momentum and quality.
• Partner with technical and product leadership to turn product direction, AI strategy, user experience goals, and technical priorities into coordinated engineering plans.
• Establish planning, review, release, and follow-through practices that improve predictability and reduce bottlenecks.
• Maintain high standards for code quality, testing, documentation, reliability, security awareness, maintainability, and release readiness.
• Build strong product and architectural context across AI-enabled workflows, integrations, local-first or customer-controlled architectures, and release requirements.
• Partner across product, design, enterprise-facing teams, and technical leadership to balance speed, user experience, privacy, quality, enterprise readiness, and long-term sustainability.
• Lead hiring, onboarding, and resource planning as the Thunderbolt engineering team grows.
• Help Thunderbolt scale from an incubation-stage product into a reliable, enterprise-ready open-source AI product.

What you bring

• 15+ years of professional software development experience, including significant experience in senior engineering leadership or complex product delivery roles.
• 5+ years of experience managing technical teams, including senior engineers or senior individual contributors.
• A track record of leading a team that shipped polished, top-tier products held to a genuine standard of craft.
• Strong ability to translate ambiguous product and technical direction into clear plans, ownership models, and delivery momentum.
• Technical fluency with AI-enabled products, including the ability to evaluate tradeoffs across areas such as LLM applications, RAG workflows, agents, enterprise search, automation, on-device AI, or AI evaluation.
• Demonstrated experience delivering complex applications across multiple platforms, such as desktop, web, and mobile, using technologies such as Tauri, Electron, React Native, or comparable frameworks.
• Experience with enterprise software, regulated environments, or similarly complex technical products, including security, privacy, compliance readiness, administration, integrations, and customer-controlled deployment models.
• Practical experience with local-first, offline-capable, self-hosted, hybrid, on-premise, air-gapped, or other customer-controlled product architectures, including tradeoffs related to data storage, sync, privacy, reliability, and user experience.
• Experience improving engineering practices related to technical planning, code review, release readiness, testing, documentation, CI/CD, maintainability, or technical debt management.
• Excellent communication skills around technical prioritization, release risk, ownership, quality expectations, and tradeoffs.

Bonus points for

• Experience working in open-source or maintainer-style engineering environments.
• Experience with compliance or security standards such as SOC 2, HIPAA, ISO 27001, or similar frameworks.
• Experience helping take a product from zero to one in a startup or new product initiative.

What success looks like

Success in this role means helping Thunderbolt make the leap from promising R&D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team:

• Define what “production-ready” means for Thunderbolt and consistently meet that bar.
• Create the clarity, ownership, and release confidence the team needs to ship quickly and sustainably.
• Raise the quality of the user-facing product experience while protecting codebase health, maintainability, privacy, and security.
• Build the lightweight structure needed for a senior team to do its best work without slowing down experimentation.
• Help build Thunderbolt for global scale, enterprise adoption, and real-world impact!

Work environment

This is afull-time, fully remote position. You’ll work with our passionate staff, open-source community members and partners from all over the globe. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.

Compensation & benefits

We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

• US: $215,000 - $240,000 USD

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.

Work & career

• Fully remote work & schedule flexibility
• Company-provided laptop
• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Access to Courseralearning platform
• Industry conferences
• Company all-hands and team gatherings

Rest & play

• 24 days PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• 9 wellbeing days
• Public holidays
• Other paid leave
• Quarterly wellbeing stipend for personal / family activities

Health & family

• 401(k)contributions
• Health, dental, & vision insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Paid parental leave
• Paid sick days

Work eligibility

Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.

How to apply

Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.

Our commitment to diversity, equity, and inclusion

MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.

#LI-REMOTE

About SpokeoSpokeo is a people intelligence platform that helps over 18 million monthly visitors reconnect with friends, reunite with families, and build trust in new relationships.

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

We are looking for a Senior Product Manager to own scheduling and the lab experience end to end, and to build the tools that power workforce planning for care team capacity. Much of this work runs through our core clinical operations platform, the system of record for members and the backbone for how our care team operates day to day. This work sits at the center of care delivery — when it works well, members get seen faster and care teams spend their time on patients instead of process.

This role calls for a builder mentality: someone comfortable specifying, prompting, and shipping AI-powered features quickly, then iterating based on real usage. You’ll work closely with design, engineering, data science, and clinical stakeholders to identify high-impact opportunities, prioritize solutions that meet real-world operational needs, and ensure strong alignment across teams.

Responsibilities

• Own scheduling and the lab experience end to end, including the core clinical operations platform that underpins much of this work, balancing reliability today with a roadmap to modernize it.
• Build the tools that power workforce planning for care team capacity, partnering closely with the team that owns the underlying supply and demand models.
• Design and deliver AI-powered features that improve scheduling efficiency, lab turnaround, and staffing decisions, moving fast with strong prompt, versioning, and evaluation practices.
• Collaborate closely with clinical and operations stakeholders to understand user needs and pain points, and translate them into detailed specs, user stories, and Jira tickets.
• Lead cross-functional agile teams through all stages of the product lifecycle, from ideation to launch and iteration.
• Define and track success metrics to measure impact on scheduling efficiency, lab turnaround, staffing utilization, and care quality.
• Work closely with AI/ML teams to ensure technical solutions are interpretable, clinically safe, and effectively integrated into workflows.
• Align with leadership and cross-functional partners to ensure product direction supports company strategy and operational goals.
• Other duties as assigned.

Qualifications

• 5+ years of product management experience, ideally in healthcare technology, operations, or workflow platforms.
• Experience shipping AI/ML-powered features (LLMs, agents, RAG, personalization), with clear metric lifts.
• Experience designing and launching products for operational or care-team-facing workflows, including scheduling, staffing, or logistics.
• Proven ability to build complex workflow tools and AI-integrated features in regulated environments.
• Comfort with quantitative, model-driven problems such as demand forecasting or capacity/supply modeling.
• Strong understanding of clinical operations, healthcare delivery models, and the needs of multidisciplinary care teams.
• Demonstrated ability to lead agile teams and manage the product development lifecycle end to end.
• Strategic thinker with excellent execution skills, capable of balancing long-term vision with short-term priorities.
• Analytical mindset with strong product judgment: comfort with A/B testing, KPI definition, ambiguity, and fast iteration.
• Excellent collaboration and communication skills, with a proven track record of aligning diverse stakeholders.
• Experience owning or working within an EMR or core clinical operations platform (e.g., Epic, athenahealth) is a strong plus.
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $180,000 - $205,000  annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan

Salary range for US jobs

US Salary Range

$180,000—$205,000 USD

We have been made aware of fraudulent interview requests being sent using the Twin Health’s name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.

Hi, we’re Oscar. We’re hiring a Senior Manager, Market Strategy Advisory to join our Insurance Product Development Team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Senior Manager, Market Strategy Advisory develops and advances market-level strategies that achieve growth, retention, performance improvement, and expansion across Oscar’s product portfolio. This role partners closely with insurance product peers, finance, actuarial, network, clinical, sales, and market leadership. Together, they assess market dynamics, identify opportunities, and develop actionable strategies. These strategies improve competitive positioning and long-term business performance.

You will lead strategic analyses and programs related to market expansion, portfolio optimization, strategic partnerships, and segment specific growth opportunities. The Senior Manager will translate complex data and market intelligence into clear recommendations that support executive decision-making and market execution.

You will report into the Vice President, Insurance Product Innovation and Development.

Work Location: This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia. Note, this list of states is subject to change. #LI-Remote

Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $149,040- $195,615 per year. The base pay for this role in all other locations is:: $134,136- $176,053 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program, and annual performance bonuses.

Responsibilities:

• Market Strategy Enablement & Advisory

  • Develop recommendations on market strategies focused on growth, retention, and competitive positioning across assigned markets
  • Analyze market dynamics, product performance, competitive intelligence, and regulatory trends to inform recommendations
  • Partner with market leadership to prioritize opportunities and support multi-year planning efforts
  • Translate complex analyses into clear, executive-ready insights

Market Expansion & Portfolio Strategy

• Lead analyses supporting new market entry, expansion, and strategic growth opportunities
• Develop business cases related to market growth, partnerships, network strategy, and portfolio investments
• Evaluate market receptivity, competitive landscapes, provider dynamics, and financial performance indicators alongside important partners
• Support segment-specific growth goals and strategic programs

Strategic Initiatives & Execution

• Lead strategic initiatives aligned with organizational and market specific priorities
• Support development of multi-year strategic plans alongside finance and corporate strategy, including ad-hoc project planning
• Partner to guide agreement, operational improvements, and execution readiness
• Summarize strategic intelligence (market, financial, competitive) into relevant recommendations, while developing executive-ready presentations and strategic materials for leadership discussions

Requirements:

• Bachelor’s degree
• 6 or more years of experience in health care strategy, consulting, insurance product, market strategy or related functions
• Experience supporting ACA/QHP health insurance markets
• Experience leading programs within a matrixed organization
• Willingness to travel up to 25% of the time.

Bonus points:

• MBA or advanced degree
• Experience with market entry strategy, portfolio optimization, or provider/network strategy development
• Familiarity with ACA market dynamics and competitive landscapes
• Exposure to value-based care, strategic partnerships, or healthcare ecosystem strategy

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care – an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.