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About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You’re humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

We’re not just looking for someone who can hit their targets, we’re looking for someone who embraces creativity and thinks outside the box. We’re looking for someone who is passionate about learning and constantly seeks improvement. We’re committed to providing our SDRs with the training and support they need to succeed, because we believe our SDRs are AE’s in training.

This role is remote based in the US.

Responsibilities:

• Researching and identifying potential clients across multiple industries

• Reaching out to prospects through various channels (email, phone, social media) and understanding their needs

• Presenting our innovative solutions and crafting compelling value propositions

• Qualifying opportunities and scheduling appointments for our Account Executives, teaming up with them to land accounts

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• You hold a bachelor’s degree or have earned your stripes through hands-on experience. What matters most is that you’re genuinely excited about tech and what Airwallex is building.

Preferred qualifications:

• Experience or eagerness to work in a fast-paced, high-growth environment where you’re building things from the ground up

• Prior experience with outreach — whether through cold calling, fundraising, real estate, sports, internships, campus programs, etc

• A resourceful, figure-it-out mindset — you don’t wait to be told what to do and find a way to get results

• Strategic thinker and able to drive ‘partnership’ conversations vs. ‘sales’ conversations

• Excellent written and verbal communication skills

• You have strong analytical skills and an organized way of thinking and working

• Knowledge of GSuite and sales tech tools like Salesforce, Outreach, Zoominfo, LinkedIn Sales Navigator, etc.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Billing Contractor- Part-Time

Location: Remote (EST or CST)

Schedule: Part-time (20-25 hrs/week)

**Please note: this is a contractor role through December 2026.**

The Billing Contractor supports recurring billing operations across the organization, with a primary focus on accounts receivable, collections follow-up, subscription billing administration, and related invoicing tasks. This role works closely with the Billing & Special Projects Manager and partners with Account Managers and Support to keep client billing accurate, timely, and organized. The ideal candidate is highly organized, comfortable communicating directly with clients about payment matters, and able to learn and work across multiple software systems.

What You’ll Do:

• Monitor customer accounts and follow up on outstanding, overdue, failed, or reversed payments.
• Communicate professionally with clients regarding balances owed, payment issues, and existing payment plans.
• Maintain consistent payment-plan follow-up and document outreach, actions taken, and next steps.
• Administer recurring and subscription billing for assigned client segments, including basic invoice and customer updates.
• Support ad hoc invoicing and billing requests as they arise.
• Review billing information for accuracy, identify discrepancies, and escalate issues when appropriate.
• Partner with the Support team on billing-related escalations and coordinate with internal stakeholders to resolve client issues.
• Provide clear day-to-day status updates on completed work, open items, and follow-up needs.
• Handle customer billing information and financial workflows with discretion and care.

What You’ll Bring:

• Experience in billing, collections, or accounts receivable; direct AR experience is strongly preferred.
• Strong organization and attention to detail, with the ability to track multiple accounts and follow-ups without losing momentum.
• Clear, professional written and verbal communication skills, including comfort communicating directly with clients about payment issues.
• Technology-forward and comfortable learning multiple software applications and switching between systems throughout the day.
• Ability to work independently in a remote environment while maintaining consistent communication with the manager and team.
• Sound judgment and trustworthiness when working with billing systems and potentially sensitive customer information.

Preferred Experience

• Hands-on experience with Stripe or another online payment/billing platform.
• Experience with Sage Intacct or a comparable accounting/ERP system.
• Familiarity with monday.com, Outlook, ShulCloud, or similar business applications is helpful but not required.
• Experience supporting subscription or recurring-revenue billing environments.

The Company offers a comprehensive employee benefits program, including:

Medical, dental, and vision insurance options

100% Employer paid short/long term disability

100% employer-paid Basic Life and AD&D insurance

401(k) retirement plan with a 100% company match up to 4%

Flexible paid personal/vacation time built on mutual trust and accountability

10 sick days annually

10 company paid holidays

12 weeks paid parental leave

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

$25/hr

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

CCPA Disclosure Notice: Click Here

Company Description

For over 30 years, Version 1 has been a leading Oracle partner specialising in Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.

Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.

• Top-tier Oracle partner across Database, Platform, ERP, and Managed Services
• 37 UKOUG awards over the last 3 years
• 13 awards - UK Oracle User Group (UKOUG) Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)
• Certified Great Place to Work
• Recognised as a leader in AI & digital transformation consulting with global delivery footprint

With 3,800+ people and revenues exceeding €347m/£302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe.

Job Description

About the Programme

This trainee role is designed for early-career technologists who want to build a career in Oracle Cloud delivery. No prior Oracle experience is required. We provide structured training, certification sponsorship, and mentoring from experienced consultants and architects.

You will begin by supporting live client projects under supervision and progressively develop the skills and confidence to deliver independently.

Eligibility: Candidates must have the legal right to work in the UK at the time of application. Candidates must also be eligible to obtain the required security clearance, which typically requires a minimum of three consecutive years of UK residency immediately prior to the date of application.

Based on your aptitude, interests, and business needs, you will join one of two specialisation streams.

• Data Migration & Reporting
• Integrations & Extensions

What You Will Learn and Do

Core Foundations (All Trainees)

All trainees will develop a strong foundation in:

• Oracle Fusion Cloud fundamentals across ERP and HCM
• Technical documentation and project delivery standards
• Working within delivery teams on real client programmes
• Data security, governance, and quality best practices
• Version control using Git

Stream A: Data Migration & Reporting

You will gain hands-on experience in:

• Loading and validating data in Oracle Fusion using FBDI and HDL
• Building reports and dashboards using BI Publisher (BIP) and OTBI
• Extracting and analysing data using BICC
• Writing SQL queries to validate and reconcile datasets
• Ensuring data quality, accuracy, and auditability across environments

Stream B: Integrations & Extensions

You will gain hands-on experience in:

• Building integrations using Oracle Integration Cloud (OIC)
• Consuming and configuring REST and SOAP APIs
• Developing simple user interfaces using Visual Builder (VBCS)
• Creating backend solutions using Oracle APEX and PL/SQL
• Monitoring integrations and troubleshooting common errors

What We Look For

Aptitude and attitude matter more than experience.

What We Offer

• A structured training pathway into Oracle Cloud consulting and delivery
• Sponsored Oracle certifications and continuous learning opportunities
• Mentoring from experienced consultants, architects, and delivery leaders
• Clear career progression towards Consultant and Senior Consultant roles
• Hybrid working with a Northern Ireland base
• Opportunities to work on large-scale transformation programmes for leading organisations
• A collaborative and supportive learning environment where you can develop both technical and consulting skills

Qualifications

Essential Requirements

• Degree in Computer Science, Engineering, Information Technology, or a related discipline; alternatively, demonstrable technical aptitude through projects, apprenticeships, bootcamps, or self-study
• Basic knowledge of at least one programming or scripting language (such as SQL, Java, Python, or JavaScript)
• Strong analytical and problem-solving skills with excellent attention to detail
• Effective written and verbal communication skills
• A willingness to learn Oracle Cloud technologies and work towards Oracle certifications
• Right to work in the UK and eligibility to obtain security clearance (where required).

Desirable Skills and Experience

• Any exposure to databases or SQL
• Any exposure to APIs, cloud platforms, or reporting tools
• Placement year, internship, or project work in software or data

Additional Information

Why Version 1?

You will:

• Join a global Oracle practice of 700+ specialists, supported by 500+ certified professionals across the Oracle ecosystem.
• Work on large-scale, multi-pillar Oracle Cloud transformation programmes for some of the UK’s most recognised organisations.
• Collaborate with a high-performing, market-leading Oracle team renowned for delivering complex enterprise transformation projects.
• Be part of an organisation that provides end-to-end Oracle services, including consulting and advisory, implementation, integration, cloud infrastructure, and managed services.
• Leverage our deep Oracle Cloud Infrastructure (OCI) expertise to deliver scalable, secure, and high-performing cloud solutions for enterprise clients.
• Accelerate your career through our Strength in Balance and leadership development programmes, supported by quarterly Pathways career reviews.
• Benefit from a substantial training and certification budget, helping you stay at the forefront of Oracle technologies and industry best practices.
• Enjoy meaningful recognition through our Annual Excellence Awards, Call-Out recognition platform, and quarterly profit-share scheme.
• Influence testing strategy, delivery quality, and business outcomes across some of the UK’s most significant ERP transformation programmes.
• Work with prestigious clients, including organisations such as the Bank of England and Birmingham City Council.
• Take advantage of our flexible hybrid working model, combining remote delivery with occasional client or hub-based collaboration.
• Access enhanced wellbeing and family support through our maternity, paternity, and Moments that Matter policies.
• Be part of a purpose-driven culture with opportunities to contribute to ESG, CSR, DEI, volunteering, and community initiatives that create a positive social impact.

At Version 1, you’ll combine industry-leading Oracle expertise, meaningful career progression, and the opportunity to deliver transformational outcomes for some of the world’s most recognised organisations.

Benefits include:

• Quarterly performance-related profit share
• Hybrid / Remote working flexibility
• Pension, private healthcare, life assurance cover
• Certified Great Place to Work for 10+ years running.

This is hybrid based with occasional travel to your nearest base office.

Krish Bharadwaj, Global Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM)

#LI-KB1

Location: Remote

Job type: Part-Time, 20-30 hours per week

Intended Start Date: As Soon As Possible

Pay Range: $20-25/hr

Who We Are:

Think Academy US (www.TheThinkAcademy.com) is a distinguished education technology company, a proud subsidiary of TAL Education Group (NYSE: TAL). We are devoted to offering top-tier K-12 extra-curricular learning services, combining affection and innovation to revolutionize the educational journey for every child.

Your Role:

We’re looking for a creative, proactive social-media intern to support content creation and growth strategy across our channels. You’ll start with Instagram and Facebook, with room to expand into TikTok, Reddit, and beyond as you grow.The primary goal of this role is to grow our follower base; the secondary goal is to build a smooth journey from social media engagement to qualified leads. As a marketing intern, your responsibilities include:

Content Creation & Distribution (50%)

• Create posts, carousel, and Reels for Instagram and Facebook
• Use Canva, AI tools, and other platforms to produce high-quality visual/video content
• Tailor content to each platform’s format and audience
• Support the paid media team with creative assets and A/B testing

Performance & Strategy (20%)

• Track key metrics (reach, engagement, follower growth, conversions)
• Identify top-performing content patterns and formats
• Summarize results and recommend improvements
• Help with content planning, scheduling, and publishing

Community & User Engagement (20%)

• Reply to direct messages, following brand voice guidelines and team oversight
• Distribute content and engage with users in Facebook groups, subreddits, and other relevant communities

Trend Research (10%)

• Monitor emerging trends, formats, and audience behavior across platforms
• Share insights and creative ideas with the marketing team

Required Qualifications:

• Genuine interest in social media, with solid knowledge of Instagram, Facebook, TikTok, and Reddit
• 6+ months’ experience in social media content or a related field
• Passion for K–12 education
• Basic graphic design knowledge (e.g., layout, typography, visual branding)
• Familiarity with Canva and AI content tools  (e.g., ChatGPT, Canva AI features)
• Basic understanding of social performance metrics and analytics
• Strong writing, organization, and collaboration skills
• Self-starter who can juggle multiple projects
• Bilingual in Mandarin is required

Nice to Have:

• Short-form video shooting or editing experience (Reels/TikTok)
• Paid social or A/B testing experience
• Familiarity with scheduling/analytics tools (e.g., Meta Business Suite, Metricool)
• Knowledge of the U.S. K–12 or parent audience market

Benefits:

• $20-25/hr
• Gain hands-on experience in a dynamic marketing environment.
• Potential for future employment opportunities based on performance.
• Join us on this exciting journey of building something extraordinary from the ground up!
• CPT/OPT accepted

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Company Description

Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we’re not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission.

We don’t solve problems for our clients. We solve problems with them.

We take the time to deeply understand goals and roadblocks to drive toward outcomes that serve organizations, people, and communities. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations.

Originally founded in Indianapolis in 2008, Resultant now employs more than 350 team members who operate remotely and from offices and hubs around the United States including Indianapolis, IN; Fort Wayne, IN; Denver, CO; Atlanta, GA; and Dallas, TX.

We’re Resultant. Clients partner with us to see a difference. People join us to make one.

Job Description

The IT Service Delivery Analyst supports IT service management by providing data-driven insight, operational analysis, and process support across the technology environment. This role is responsible for transforming operational data into actionable intelligence that improves service reliability, reduces recurring issues, and strengthens service management practices.

Working closely with the IT Service Delivery Lead, this role enables effective service governance by ensuring that service performance, system relationships, and operational trends are visible, accurate, and actionable.

The position plays a key role in supporting service integration by bridging operational data, technical teams, and service management processes, with a focus on continual improvement and stability.

Key Responsibilities

Service Reporting & Performance Analytics

• Develop, maintain, and enhance service performance dashboards and reports aligned to business-facing services.
• Aggregate and normalize data from an ITSM to provide meaningful service insights
• Identify trends in:
  • incident volume and patterns
  • change success/failure rates
  • service degradation indicators
• Translate operational data into clear, actionable insights for technical teams and leadership to improve both SLAs and XLAs

Trend Analysis & Operational Intelligence

• Analyze incident, change, and problem data to identify:
  • recurring issues
  • work inefficiencies
  • high-risk services or components
• Correlate events across systems to highlight hidden relationships and dependencies
• Proactively surface risks before they result in service disruption
• Support the development of predictive indicators for service health and customer experience, where possible

Problem Management Support

• Identify candidates for problem management based on:
  • repeat incidents
  • high-impact outages
  • trends across multiple systems
• Support root cause analysis efforts by:
  • gathering and structuring relevant data
  • identifying patterns and contributing factors
• Track problem records and associated improvements to ensure visibility into resolution progress

Service Transition & Operational Readiness Support

• Assist in validating that new or changed services meet operational readiness requirements, including:
  • documentation completeness
  • monitoring and alerting visibility
  • support process definition
• Ensure required service artifacts are created and accessible prior to production release
• Support coordination between delivery teams and operations during service transition

CMDB & Service Mapping Support

• Maintain and improve data quality within the configuration management database
• Support the development of service maps and configuration relationships for critical services
• Identify gaps or inconsistencies in configuration and dependency data
• Ensure alignment between:
  • CMDB records
  • actual system usage
  • change activity

Runbooks & Operational Documentation

• Develop and maintain service runbooks, knowledge articles, and operational procedures to improve service performance
• Standardize documentation formats to improve usability and consistency
• Ensure documentation reflects current operational practices and system configurations
• Partner with technical teams to capture tacit knowledge into structured documentation

Process Support & Continuous Improvement

• Assist in refining and documenting service management processes, including:
  • change enablement
  • incident management
  • problem management
• Identify inefficiencies or gaps in current processes and recommend improvements
• Support implementation of lightweight governance practices that improve consistency without adding unnecessary overhead

Cross-Team Coordination & Data Quality

• Collaborate with infrastructure, application, and service desk teams to ensure:
  • data accuracy
  • consistent classification of incidents and changes
  • alignment across tools and processes
• Promote consistent use of service management tools and data standards
• Support audits or reviews of service data and operational practices

Qualifications

Required

• Bachelor’s degree in Information Technology, Information Systems, or related field (or equivalent experience)
• 3–5 years of experience in:
  • IT operations
  • service management
  • or operational/data analysis roles
• Experience working with ITSM tools such as ConnectWise or similar platforms
• Strong analytical and problem-solving skills with the ability to interpret complex operational data
• Experience creating reports, dashboards, or structured documentation using data visualization tools (Power BI, Excel advanced functions, etc.)
• Ability to work across multiple teams and translate technical data into meaningful insights
• Must live in or around the Fort Wayne, IN area and able to work onsite as needed
• Must be legally authorized to work in the United States for any employer without sponsorship

Preferred

• Experience working within ITIL-aligned service management environments
• ITIL certification (Foundation or higher)
• Familiarity with CMDB platforms such as IT Glue
• Experience supporting problem management or root cause analysis activities
• Exposure to service dependency mapping or enterprise system relationships

Additional Information

What you should know about Resultant:

• Rezzers are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes.
• Rezzers are team players, deeply dedicated to the mission of the organization and to helping everyone around us be successful.
• Resultant compensates well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals.
• Resultant leaders work hard, serving as a shining example of what it means to be a great Rezzer. They are servant leaders, helping their team to be successful in all possible ways.
• We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself.
• We pride ourselves in having the best talent in the industry and hope that you’re up for the challenge!

What our team members say about us…

• “I love our true empathy and concern for our clients, it’s very rare and appreciated. It is a pleasure to be a part of an organization like Resultant.”
•  “I learn something new every single day, and I feel like I’m a part of building an organization that has legs. I appreciate that I’m consistently humbled by the talent and caliber of our team.”
• “The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me.”

All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status.

Equal Opportunity Employer

We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward. What matters to us is getting to know the real you — how you think, how you communicate, and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.

As a customer service enthusiast, you will recognize that our network of Auto Repair Shops is the cornerstone of our business and is the key to our ongoing growth and success. With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Support job with Shopmonkey. As the driving force in building loyalty with our Auto Repair Shops and growing our existing Customer base, you’ll deliver effective relationship-based customer service in support of the department. You’ll tackle challenges that will continually spark your intellect, fuel your passion and drive your professional growth. Liaise between our Auto Shop customers and cross-functional internal teams to ensure innovative, individualized solutions, satisfying the ever-changing needs of our Customer base. Through it all, your ability to form a trusted bond, listen attentively, and respond to all Auto Shop inquiries will make you the critical touchpoint between Shopmonkey and our valued Customers. Please note this is a hybrid role, with in-office expectations 3 days per week on-site in our Morgan Hill, California office, and 2 days working remotely.

Shopmonkey is a growing and changing startup, so this role will include variety, change, challenges, and creativity in designing solutions, which goes beyond the typical support role.

You will have the opportunity to:

• Learn all about the Shopmonkey product suite and automotive industry
• Use a relationship-based approach, deliver best-in-class service to our Customers
• Thoroughly and efficiently gather all necessary Auto Shop information, access and fulfill their needs, educate the Shop where applicable to prevent the need for future contacts, and document interactions through contact tracking
• Respond to Auto Shop complaints and service-related inquiries professionally and compassionately. Work with the Customer Support Management team to successfully address escalated Customer concerns .
• Effectively manage workload, maintain assigned schedule, and attendance standards.
• Professionally handle incoming requests from Auto Shops and ensure that issues are resolved both promptly and thoroughly.
• Utilize tools and resources on every email, call or chat to make appropriate recommendations to our Customers on how to effectively utilize the Shopmonkey platform.
• Maintain a balance between company policy and Customer benefits in decision making.

Support Metrics:

• Meet department performance standards for servicing and responding to all service call queues, chat, and email while adhering to schedules, and maintaining attendance standards
• Analyze and report trends from Auto Shops feedback, to determine needed process improvements

Communication:

• Ensure that all business-related items are successfully and professionally communicated either verbally or in writing, both internally and externally
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the experience our Auto Shops go through

We are looking for people who:

• Have 1-3 years of customer support experience in a high volume call center environment, supporting clients by phone, email and chat
• Have a clear, professional, friendly and informative communication style
• Enjoy creative problem solving and experiencing new and different challenges everyday
• Are self-directed learners and highly motivated
• Thrive in a dynamic & collaborative startup environment, and are comfortable with ambiguity and seizing opportunity.
• Adapt quickly to changing priorities and evolving customer needs

Bonus Points:

• Enthusiasm to work evening or weekend shifts
• Experience in hospitality, automotive industry, call center, or fast-paced startup
• Able to take direction from peers and managers
• The ability to speak Spanish is a plus
• As a nice plus, truly appreciate cars and/or are familiar with the automotive industry

This is a full-time, non-exempt position that will be compensated within a range of $20-$25/hour. This position is also eligible for standard company benefits.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks ( benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:

💪🏼 Health & Wellness

• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire

✈️ Time Off

• 11 paid holidays
• Flexible time off - take the time off you need!

🥰 Giving Back

• Matching donations for approved charitable organizations
• Group volunteer efforts

Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.

Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.

In 2022, Shopmonkey was named #4 on Forbes’ annual ranking of America’s Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America’s Best Startup Employers by Forbes in 2023, 2024, and 2026!

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io.

Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:

• Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
• Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
• While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page

The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

About Us:-

Prometheum is building the market infrastructure that brings securities onto the blockchain. Our SEC-registered broker-dealer network carries a digital asset through its entire life, from issuance and distribution to qualified custody, correspondent clearing, and secondary market trading, all within U.S. securities law.

That work has put us first more than once. We became the first SEC-registered special purpose broker-dealer, and the first to trade ETH inside a traditional brokerage account. Those milestones rest on systems our engineers build every day, and we are searching for engineers like you to help us grow our team.

Role:-

Software Engineer 1 (Full-Stack) - Full Time W2

Salary Range:-

$90,000 to $120,000 + stock options

Overview:-

This is an early-career role for an engineer who wants to grow quickly on a production system where quality matters and the regulatory stakes are real.

As a Software Engineer 1, your job is to build and ship. You will work across our TypeScript/Node back end and React front end, starting with small, clearly defined pieces of work and taking on more as your understanding of the system grows. You will have a dedicated onboarding buddy, a team lead who meets with you weekly, and teammates who pair with you rather than leaving you to figure it out alone.

Our engineering team is fully remote.

Responsibilities:-

• Ship work across the stack, from bug fixes and small features to test coverage and tech debt, with support from senior engineers
• Use AI coding tools as a default part of your workflow, and review what they produce with the same rigor you would apply to your own code
• Trace real requests end-to-end (front end, API, services, database) and build a working mental model of how custody, clearing, and trading fit together
• Participate in code review, first as a learner asking questions, then as a reviewer who catches edge cases and test gaps
• Take part in all scrum ceremonies: refinement, sprint kick-off, standup, demos, and retro
• Work directly with Product, QA, and UX to clarify requirements, reproduce bugs, and ask design questions
• Investigate and resolve QA/UAT issues, pairing when you need to

Qualifications:-

• Up to 2 years of professional software engineering experience
• Working knowledge of JavaScript or TypeScript, and comfort with at least one of Node.js (back end) or React (front end)
• Hands-on experience with AI coding assistants, plus the judgment to know when their output is wrong
• Familiarity with relational databases and writing SQL
• Comfort with git-based workflows: branch, PR, review, CI
• Clear written communication, with a strong command of the English language
• The instinct to ask for help at the right time
• Authorized to work in the U.S. or Canada
• Able to pass a comprehensive background check, which is required for this role

Nice to have:-

• Exposure to microservices, Docker, or cloud platforms (AWS)
• Automated testing experience
• Any background in finance, brokerage, trading, or blockchain. Genuine curiosity counts more than credentials here.
• Experience with Jira, Confluence, or similar

How we work:-

• Fully remote engineering. We work together in real time, with overlapping hours for pairing, reviews, and ceremonies.
• AI-forward. We actively champion AI and tooling that ships customer value faster without giving up quality. Engineers at every level are expected to use these tools well and to bring what they find back to the team.
• Feedback is specific and regular. Quarterly reviews, weekly 1:1s, and a candid conversation when something is not landing, not a surprise at year end.
• Product-led mindset. We measure work by its impact on customers, not volume shipped.

Benefits:-

• Health, dental, vision, disability, and life insurance
• Stock options
• Competitive vacation time, paid sick days, and time off for observed federal holidays
• Equipment provided

Prometheum is an equal opportunity employer. We believe a wide range of perspectives is integral to building a platform that meets the highest regulatory standards while delivering an exceptional user experience. We encourage applications from candidates of all backgrounds.

Company Description

For over 30 years, Version 1 has been a leading Oracle partner specialising in Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.

Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.

• Top-tier Oracle partner across Database, Platform, ERP, and Managed Services
• 37 UKOUG awards over the last 3 years
• 13 awards - UK Oracle User Group (UKOUG) Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)
• Certified Great Place to Work
• Recognised as a leader in AI & digital transformation consulting with global delivery footprint

With 3,800+ people and revenues exceeding €347m/£302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe.

Job Description

About the Programme

This trainee role is designed for early-career technologists who want to build a career in Oracle Cloud delivery. No prior Oracle experience is required. We provide structured training, certification sponsorship, and mentoring from experienced consultants and architects.

You will begin by supporting live client projects under supervision and progressively develop the skills and confidence to deliver independently.

Eligibility: Candidates must have the legal right to work in the UK at the time of application. Candidates must also be eligible to obtain the required security clearance, which typically requires a minimum of three consecutive years of UK residency immediately prior to the date of application.

Based on your aptitude, interests, and business needs, you will join one of two specialisation streams.

• Data Migration & Reporting
• Integrations & Extensions

What You Will Learn and Do

Core Foundations (All Trainees)

All trainees will develop a strong foundation in:

• Oracle Fusion Cloud fundamentals across ERP and HCM
• Technical documentation and project delivery standards
• Working within delivery teams on real client programmes
• Data security, governance, and quality best practices
• Version control using Git

Stream A: Data Migration & Reporting

You will gain hands-on experience in:

• Loading and validating data in Oracle Fusion using FBDI and HDL
• Building reports and dashboards using BI Publisher (BIP) and OTBI
• Extracting and analysing data using BICC
• Writing SQL queries to validate and reconcile datasets
• Ensuring data quality, accuracy, and auditability across environments

Stream B: Integrations & Extensions

You will gain hands-on experience in:

• Building integrations using Oracle Integration Cloud (OIC)
• Consuming and configuring REST and SOAP APIs
• Developing simple user interfaces using Visual Builder (VBCS)
• Creating backend solutions using Oracle APEX and PL/SQL
• Monitoring integrations and troubleshooting common errors

What We Look For

Aptitude and attitude matter more than experience.

What We Offer

• A structured training pathway into Oracle Cloud consulting and delivery
• Sponsored Oracle certifications and continuous learning opportunities
• Mentoring from experienced consultants, architects, and delivery leaders
• Clear career progression towards Consultant and Senior Consultant roles
• Hybrid working with a Northern Ireland base
• Opportunities to work on large-scale transformation programmes for leading organisations
• A collaborative and supportive learning environment where you can develop both technical and consulting skills

Qualifications

Essential Requirements

• Degree in Computer Science, Engineering, Information Technology, or a related discipline; alternatively, demonstrable technical aptitude through projects, apprenticeships, bootcamps, or self-study
• Basic knowledge of at least one programming or scripting language (such as SQL, Java, Python, or JavaScript)
• Strong analytical and problem-solving skills with excellent attention to detail
• Effective written and verbal communication skills
• A willingness to learn Oracle Cloud technologies and work towards Oracle certifications
• Right to work in the UK and eligibility to obtain security clearance (where required).

Desirable Skills and Experience

• Any exposure to databases or SQL
• Any exposure to APIs, cloud platforms, or reporting tools
• Placement year, internship, or project work in software or data

Additional Information

Why Version 1?

You will:

• Join a global Oracle practice of 700+ specialists, supported by 500+ certified professionals across the Oracle ecosystem.
• Work on large-scale, multi-pillar Oracle Cloud transformation programmes for some of the UK’s most recognised organisations.
• Collaborate with a high-performing, market-leading Oracle team renowned for delivering complex enterprise transformation projects.
• Be part of an organisation that provides end-to-end Oracle services, including consulting and advisory, implementation, integration, cloud infrastructure, and managed services.
• Leverage our deep Oracle Cloud Infrastructure (OCI) expertise to deliver scalable, secure, and high-performing cloud solutions for enterprise clients.
• Accelerate your career through our Strength in Balance and leadership development programmes, supported by quarterly Pathways career reviews.
• Benefit from a substantial training and certification budget, helping you stay at the forefront of Oracle technologies and industry best practices.
• Enjoy meaningful recognition through our Annual Excellence Awards, Call-Out recognition platform, and quarterly profit-share scheme.
• Influence testing strategy, delivery quality, and business outcomes across some of the UK’s most significant ERP transformation programmes.
• Work with prestigious clients, including organisations such as the Bank of England and Birmingham City Council.
• Take advantage of our flexible hybrid working model, combining remote delivery with occasional client or hub-based collaboration.
• Access enhanced wellbeing and family support through our maternity, paternity, and Moments that Matter policies.
• Be part of a purpose-driven culture with opportunities to contribute to ESG, CSR, DEI, volunteering, and community initiatives that create a positive social impact.

At Version 1, you’ll combine industry-leading Oracle expertise, meaningful career progression, and the opportunity to deliver transformational outcomes for some of the world’s most recognised organisations.

Benefits include:

• Quarterly performance-related profit share
• Hybrid / Remote working flexibility
• Pension, private healthcare, life assurance cover
• Certified Great Place to Work for 10+ years running.

This is hybrid based with occasional travel to your nearest base office.

Krish Bharadwaj, Global Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM)

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